It covers your first order, once per household. If it isn't for you, email us within 30 days of delivery with your reason and a lids-off photo (see "How do I claim the 30-Day Guarantee?"), and we refund what you paid for one opened jar of each scent, plus any sealed jars you send back unopened.
- A household is everyone at one delivery address, and anyone using the same email, phone number or card.
- Each jar you bought in that order, including any free jar from a buy-X-get-X offer and any jar in a bundle, is priced at an equal share of what you paid for those jars. Free gifts, such as the Mystery Gift, and shipping aren't counted or refunded.
- Renewals, later orders and anything bought on Amazon or from another seller aren't covered. Your first renewal can be charged within your 30 days, so if you're not sure yet, skip or cancel it in the portal before it's charged.
It's in addition to your legal rights.
Full details: Refund Policy
