Each offer shows its terms on the offer and at checkout, including who it's for and when it ends. One code per order, unless the offer says otherwise.
- Offer didn't apply? If it was live when you ordered and you qualified, but checkout didn't apply it, email us your order number within 30 days of delivery and we'll put it right.
- Offer ended? We can't apply an offer that had ended or that your order didn't qualify for. If it's a first or one-time order that hasn't shipped yet, we can cancel it instead. For a renewal, see "I was charged for a renewal I didn't want".
- Free gifts and free jars come with your first order only, while stocks last, and not with renewals.
- Store credit can only be used on our site and has no cash value. Free store credit is removed if the order it came with is cancelled or refunded under the 30-Day Guarantee, and any you've used is deducted from your refund.
Full details: Terms of Service
