Shipping policy

Penrose Skin Shipping Policy

We aim to get your order to you as quickly and smoothly as possible.

Processing Times

• Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding public holidays).

• You’ll receive a shipping confirmation email with tracking details once your order is on its way.

Shipping Times

We currently ship to the USA, UK, Canada, and Australia.

• Standard delivery takes approximately 3–6 business days after dispatch.

• Delivery times may vary slightly during peak periods or due to carrier delays.

Tracking Your Order

Once shipped, you can track your order using the link in your confirmation email.

Need Help?

If your order hasn’t arrived within 21 business days of dispatch, please contact us at contact@penroseskin.com, and we’ll be happy to assist you.