Can I skip, pause or change my subscription?

Yes. In the customer portal, before your next renewal is charged, you can:

  • skip an order or move it to another date;
  • pause your subscription;
  • change your scents or how often orders arrive;
  • update your delivery address or payment card.

A pause or skip ends on the date shown in the portal, and renewals then restart. We remind you about 4 days before the next charge as usual.

Tap "Manage subscription" on our site, or go to Manage subscription, and sign in with the one-time code we email you. Can't sign in? See "I can't sign in to the customer portal".

Full details: Cancellation Policy